Privacy Policy & Data Protection

At Vape Shop Mumbai (accessible from vapeshopsinmumbai.com), customer privacy and confidentiality are paramount. We understand the importance of discretion when ordering personal vaping hardware, disposable pod devices, and imported nicotine salts. This Privacy Policy details the types of information we collect, how it is used strictly to fulfill express doorstep delivery across Mumbai sectors, and how we protect your personal data.

We only collect personal information that you voluntarily provide when browsing our catalog, placing an order, or contacting our dispatch desk:

• Delivery Details: Name, doorstep address (Mumbai Sector, Society, Landmark), and PIN code needed solely for route dispatch.
• Phone & WhatsApp: Used exclusively for order confirmation, dispatch timing updates, and rider doorstep contact.
• Order Selection: Selected device, brand, puff count, flavor variant, and quantity for inventory verification.
• Payment Method: Choice of Instant UPI (Google Pay, PhonePe, Paytm) or doorstep UPI (Google Pay, PhonePe, Paytm). No financial credentials stored.

To protect your personal privacy, all orders dispatched from our Sector 76 Mumbai hub are packed in neutral, opaque, tamper-evident security parcels. There are no external product photos or descriptive markings on the parcel, ensuring total confidentiality at your residential society or workplace reception.

We maintain an uncompromising privacy standard:

• We never sell, rent, lease, or monetize customer contact records with third-party marketing companies, telemarketers, or affiliate brokers.
• Your contact numbers are not subjected to automated bulk spam broadcasts. Communications are strictly transactional (order confirmation, courier coordination, receipt of delivery).
• Customer delivery records are routinely purged to prevent unneeded data accumulation.